Easyprint ni reserves the right to refuse cancellations of confirmed orders placed by the Customer, and refuse acceptance of goods returned to Easyprint ni without permission. Easyprint ni does not trade on a ‘sale or return’ basis. Any items that are personalised or custom-made for you do not have any cooling-off period.
Returned goods will not be accepted if they have been washed or worn or unless found to be faulty.
Once we start work on your order no cancellation is allowed.
All products including Customised, or bespoke items cannot be returned unless faulty or our instructions have not been followed. Items that are faulty are not covered over 30 days.
In the event of items being faulty, we shall try to correct the item if we are at fault. Please contact us by telephone (02892 108904) or email (email@example.com) and we will try to help as best we can.